Money Metals Review


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Are you seeking financial freedom? Have you thought about investing in precious metals like gold and silver? These assets can play a crucial role in securing your financial future. During your search for a reputable investment company, you may have come across Money Metals.

Is Money Metals a reliable company to partner with? Can you expect satisfactory services and products from them? It’s essential to consider these questions before making a decision.

Money Metals specializes in offering precious metals as their primary product line. The company is owned by Mike Gleason and has earned a commendable rating of 4.6 out of 5 from customers who have worked with them previously. Understanding the experiences of past clients can provide valuable insights into what you might expect from Money Metals.

By carefully evaluating factors like product quality, customer service, and overall satisfaction, you can make an informed decision about whether Money Metals is the right choice for you. Investing in precious metals can be a significant step toward securing your financial future, and working with a reputable company is crucial in this endeavor.

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  • They have received over 1,000 5-star ratings online
  • They safeguard over $1 billion in retirement savings
  • They have earned an AAA customer rating
  • They have an A+ rating with BBB
  • They have won Inc 500 award 5 times
  • They were named the 2021 company of the year.

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About Money Metals

Money Metals is a reputable bullion dealer that offers a platform for consumers to buy and sell precious metals. They provide various payment options such as cash, checks, wire transfers, debit/credit cards, and electronic funds transfers, making it convenient for clients to facilitate their purchases.

One notable aspect of Money Metals is their extensive selection of precious metals, which are available at competitive prices. If you’re looking for rounds, bars, or coins with the lowest premiums in the industry, Money Metals is the preferred vendor for you.

In addition to facilitating bullion trading for clients across the United States, Money Metals operates an online retail division known as This platform aims to provide direct access to bullion products at some of the most competitive prices in the market. The company takes into account the current market prices to ensure fair pricing for investors.

Understanding the importance of trust when it comes to handling your money, we acknowledge that selecting a reliable firm can be challenging. Therefore, our review of Money Metals aims to provide you with informative insights. By equipping you with valuable knowledge about Money Metals, we strive to empower you to make well-informed decisions when buying and selling precious metals.


Money Metals offers an extensive collection of precious metals, including gold, silver, copper, platinum, rhodium, and palladium.

To ensure a seamless buying process, Money Metals provides an online retail platform that is designed to be easy, fast, and secure. Through this platform, you have the convenience of browsing and viewing all the available products at any time.

When you find an item you wish to purchase, simply click on the “Add to Cart” button. Money Metals allows you to buy one product at a time. If you want to acquire multiple items, you can repeat this step for each product.

Creating an account is optional, but it allows you to track your purchases and set up new subscriptions. Account holders may also enjoy special discounts and receive free rounds on a monthly basis. Once you have added all the desired items to your cart, proceed to the “checkout” section.

During the checkout process, you will be prompted to enter your shipping and billing information. If you already have an account, you can log in to streamline this step. Money Metals also offers the option to save your credentials on their website for future purchases. After placing your order, the precious metals will be delivered within 1-5 business days, depending on the shipping destination.

In case you encounter any issues with your purchase, you can reach out to Money Metals directly or send them an email for assistance and support.

Selling Process

If you intend to sell gold, platinum, silver, or palladium to Money Metals, you can follow these steps:

1. Contact Money Metals during their business hours. A representative will provide you with a buyback price for your precious metals.

2. If you find the offered quote satisfactory, you can confirm the order and lock in the price.

3. Check your email for the purchase order confirmation. Follow the provided shipping instructions to send your metals to Money Metals.

4. Money Metals will verify the shipment’s weight through independent third-party service providers, using recent market prices as a reference.

5. The final price offered by Money Metals will be based on the bid and ask prices for each precious metal during the verification process. The settlement period typically takes two business days, although it may vary depending on market conditions.

Before contacting Money Metals, it is essential to ensure that your metals meet their buyback conditions. Verify that your metals align with the company’s requirements to ensure a smooth selling process.

As for the competitiveness of Money Metals’ prices, they are generally higher compared to other platforms. However, it’s worth noting that the buyback prices they offer are excellent, which means sellers have the potential to gain more when selling their precious metals through Money Metals.

Customer Rating

Money Metals takes client privacy seriously and ensures the safety of their customers. They do not disclose any information about user accounts, including email addresses or names. Consumer lists are not shared or sold by the company. The Money Metals website uses Secure Socket Layer (SSL) technology to encrypt personal information such as names, credit card numbers, phone numbers, and addresses, ensuring their security.

To further ensure security, Money Metals is enlisted on the Better Business Bureau, an organization that guarantees secure and safe transactions. All purchases are handled by experienced professionals who adhere to federal and state laws.

Money Metals does not voluntarily disclose consumer information to the government or law enforcement agencies. Third parties cannot access your information unless a valid search warrant is issued, requiring proof of probable cause. Transaction information that can identify or disclose purchases or sales made through Money Metals is not provided. The company values discretion and guarantees anonymity. However, in the case of a federal violation, Money Metals typically reports it to the authorities.

The minimum amount of gold you can purchase through Money Metals is one gram. However, gold bars are typically sold in troy ounces, and the amount of gold you can afford will depend on dealer premiums, transaction fees, and your investment budget. Even if you intend to invest a large amount of money, dealers can break down your order into smaller amounts known as “lots.”

Money Metals accepts returns initiated within three days after the products are delivered. To initiate a return, you should contact customer service. The product should be returned in its original packaging, and you will be responsible for the shipping costs. If payment was made using a credit card or PayPal, there may be an additional fee. Additionally, if the market price has decreased since your initial payment, you may receive a lower refund amount due to market losses.

For those who prefer to store their precious metals away from their homes, Money Metals offers the option to store bullion with them. You can open an account using your phone and have your order shipped to the depository building owned by Money Metals.


  1. Privacy: Money Metals prioritizes client privacy and does not sell or disclose private information to any individual or company.
  2. Convenience: Money Metals provides a convenient platform for acquiring silver and gold.
  3. Pre-made portfolios: For beginners in the precious metals sector, Money Metals offers pre-packaged multi-gold and silver portfolios, simplifying the investment process.
  4. Live pricing: The platform updates prices in real-time, allowing users to stay informed about the current market rates.


  1. Limited support: Money Metals does not offer 24/7 customer support, and representatives are only available on weekdays.
  2. Transaction fees: There is an additional four percent fee for credit card payments, and PayPal transactions also attract extra charges.
  3. Payment Method Restrictions: Depending on the chosen payment method, there may be minimum and maximum limits imposed on transactions.

It’s important to consider both the positive aspects and limitations of Money Metals when deciding to engage with the platform.


Money Metals provides a vast collection of precious metals, giving clients a wide range of options to choose from. The availability of pre-made portfolios specifically designed for beginners is an added advantage, making it easier for new investors to get started in the precious metals market. Furthermore, Money Metals offers direct storage options, allowing clients to securely store their precious metals.

However, it’s worth noting that the firm has limitations when it comes to payment methods and associated processing costs. This can sometimes affect the checkout process and may require consideration before making a purchase. Additionally, customer support is unavailable on weekends, which may pose a challenge if assistance is needed during that time.

Despite these limitations, exploring the investment opportunities available with Money Metals can be beneficial for those looking to diversify their investment portfolios with precious metals. By carefully considering the available options and understanding the associated costs and limitations, individuals can make informed decisions regarding their investment choices.

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