Liberty Metals Group Review
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Liberty Metals Group is a reputable company that offers a diverse selection of bullion and metals, backed by an FDDI. Their product range includes gold, silver, platinum, palladium, and other precious metals.
One notable feature on the Liberty Group website is the availability of scannable barcodes for each product. These barcodes enable convenient tracking of your metals from the moment of purchase to the eventual sale. Additionally, Liberty Metals Group has established partnerships with leading retailers both in the United States and overseas, providing customers with broader accessibility to their products.
Overall, Liberty Metals Group offers a reliable platform for investors seeking to purchase and track a wide range of bullion and metals.
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- They have received over 1,000 5-star ratings online
- They safeguard over $1 billion in retirement savings
- They have earned an AAA customer rating
- They have an A+ rating with BBB
- They have won Inc 500 award 5 times
- They were named the 2021 company of the year.
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About Libert Metals Group
The product lineup of Liberty Metals Group includes a variety of precious metals:
– Gold Canadian Maple Leaf
– Gold coins and bars
– Silver coins and bars
– Platinum coins
– Gold Australian Kangaroo
– American gold buffalos
– Platinum American eagle
These products are available in different denominations, such as 1 oz platinum bar, 10 oz platinum, 5 oz silver, and 10 oz silver. Each bar has unique characteristics like a serial number, tracking stamps, and gold or silver content.
With over 10 years of experience, Liberty Metals Group has established itself as a trusted source for investments. The company offers a metal calculator on their website, allowing customers to calculate the total value of their holdings and visualize the appearance of their metals.
Liberty Metals Group’s FDDI is fully insured by the Federal Deposit Insurance Corporation (FDIC). Customers have the option to choose between home delivery or transferring their metals to a bank.
The ownership of Liberty Metals Group lies with Mark and Janet Lonneker, who founded the company in 2010. The company is based in San Diego, California, and operates as Liberty Metals Group, Inc. It started with a focus on gold products, which contributed to its growth in the trading industry.
As a Private Company Limited Liability Association (LLC), Liberty Metals Group is currently managed by a Senior Vice President and overseen by a Managing Member responsible for day-to-day operations.
Customer Ratings
The star rating system used by Liberty Metals Group provides a quick overview of the company’s performance compared to its competitors. The company has achieved an A+ rating from the Better Business Bureau (BBB) and a five-star rating from BizRatings.com.
According to BizRatings.com, Liberty Metals Group has received an A+ rating from the BBB and has no registered complaints or customer reviews. The website also highlights that the company has been in operation since 2010 and was founded by Mark and Janet Lonneker, who introduced a new approach to purchasing precious metals.
The high ratings and positive feedback can be attributed to Liberty Metals Group’s strong commitment to customer service, prompt shipping, and dedication to providing high-quality products. The company ensures that every customer receives the best possible service and assistance. They offer 24/7 customer support, allowing customers to reach out via phone, email, or fax at any time of the day.
Pros & Cons of Liberty Metals Group
PROS
- Wide range of gold and silver bullion products available for purchase, including other precious metals.
- Reasonable prices for high-quality products, allowing customers to build their portfolios and invest in precious metals.
- Dedicated customer service available 24/7, providing assistance and addressing customer concerns promptly.
- Easy to work with, offering great customer service regardless of the order placement method.
- Comprehensive customer identification system ensures security and minimizes identity theft risks.
- Orders placed before 10 pm ET are shipped the next business day.
- Effective email support and live chat for customer inquiries.
- Free shipping within the lower 48 states of the United States.
- Acceptance of various payment methods, including credit card and wire transfer deposits.
CONS
- Website prices may differ from phone or in-person pricing, depending on product quantity and transaction duration.
- Most products are only available for online purchase, limiting options for those who prefer phone or in-person ordering.
- Some products lack listed prices, making it challenging to determine costs until after placing an order.
- Fluctuating gold prices may result in varying costs and potential loss if not carefully planned.
- Extensive range of bullion products may be overwhelming for newcomers.
- Website navigation can be confusing, potentially causing difficulties in completing transactions or assembling complete orders.
- Limited customer reviews make it challenging to assess the experiences of others.
- Some personal information is required for orders, limiting anonymity and privacy for those without an account.
- Additional services like financial consultation or asset management are not offered.
- Inability to purchase Liberty Metals Group products on Amazon for American customers.
- No future plans for product or service expansion.
Conclusion
Liberty Metals Group is a recommended choice for individuals, companies, or institutions looking to purchase bullion coins and bars over the phone. Their competitive prices and ability to handle larger quantities make them a strong competitor in the market.
Investing in precious metals, especially during times of financial uncertainty, is a prudent strategy, and Liberty Metals Group offers a reliable source for purchasing gold and silver bullion.
The company’s wide range of products, commitment to customer satisfaction, and adherence to values such as transparency, honesty, and integrity make them a reputable choice for buyers.
Overall, Liberty Metals Group provides affordable options, prioritizes customer service, and upholds values that contribute to a positive experience for their clients.