Eastern Numismatics Review

Eastern-Numismatics-Review

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Eastern Numismatics Inc is a coin distributor that has been operating in the industry for over ten years, although it is considered relatively new compared to some other players. The company specializes in offering a wide range of coins, with a particular focus on Japanese, Chinese, and Russian coins.

In order to connect with customers effectively, Eastern Numismatics Inc has established an online presence through various platforms, including their website, Facebook page, and YouTube channel. These channels serve as valuable tools for engaging with customers and fostering interaction through social media.

The company’s product line primarily revolves around precious metals, providing customers with an opportunity to explore and invest in a diverse selection of coins.

Eastern Numismatics Inc is owned by Andrew Csencsits, who plays a pivotal role in driving the company’s success and maintaining its reputation within the industry.

With a rating of 4.0 out of 5, Eastern Numismatics Inc has garnered positive feedback from customers, demonstrating a satisfactory level of customer satisfaction and reflecting the company’s commitment to delivering quality products and services.

In summary, Eastern Numismatics Inc stands as a reputable coin distributor, specializing in Japanese, Chinese, and Russian coins. Their online presence enhances customer engagement, while their range of precious metal products offers customers a wide variety of options. Owned by Andrew Csencsits, the company has received positive ratings, underscoring their dedication to customer satisfaction.

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  • They have received over 1,000 5-star ratings online
  • They safeguard over $1 billion in retirement savings
  • They have earned an AAA customer rating
  • They have an A+ rating with BBB
  • They have won Inc 500 award 5 times
  • They were named the 2021 company of the year.

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Pros & Cons of Eastern Numismatics Inc:

PROS

  1. High-quality customer service
  2. Variety of coins
  3. Customer satisfaction
  4. Easy navigation on the website
  5. Reduction of cost
  6. Consistent quality
  7. Lower cost of shipping
  8. New products
  9. Variety of payment methods
  10. Loyalty program

CONS:

  1. Costs
  2. Prices are not transparent
  3. Inaccurate information provided by the company website
  4. Poor customer service
  5. Poor response time

Please note that the information provided is based on the given context, and individual experiences may vary.

Eastern Numismatics Inc’s general products include a range of bullion and numismatic coins. They offer bullion coins such as Pre-Columbian, Greek, Roman, and Celtic coinage, as well as modern issues like Gold Krugerrands, Gold Bars, Silver Bars, and medals. Their numismatic products include United States Proof Coin Sets and gold and silver commemorative coins.

The business model of Eastern Numismatics Inc revolves around selling their products directly to customers through their website, Facebook, and YouTube channels. They do not rely on third-party dealers, which sets them apart in the market. The company offers various payment methods to facilitate transactions.

Eastern Numismatics Inc holds value for both new and experienced coin collectors. They cater to new collectors by providing a wide selection of coins and maintaining a user-friendly website. Their free numismatic price guide helps buyers search for specific coins by type and denomination, enhancing the overall experience for their customers.

 

Over the past two years, Eastern Numismatics Inc has made significant strides in solidifying its position in the market. One key aspect of their development has been the expansion of their product lineup. By introducing new offerings, such as coins featuring prominent women, they have enhanced their selection and appeal to a broader customer base.

To improve the overall user experience, Eastern Numismatics Inc has also invested in upgrading their website. They have implemented a user-friendly search function, allowing customers to easily navigate and find the products they desire. Additionally, the website now provides comprehensive information about each product, enabling customers to make informed purchasing decisions. In an effort to keep customers engaged and informed, Eastern Numismatics Inc has introduced a blog that covers topics related to coin selling and current events in the numismatic world. This blog is regularly updated on a weekly basis.

One of the competitive advantages of Eastern Numismatics Inc lies in their customer-friendly website. It offers a wide array of products, including recent coins that are often hard to come by on other numismatic sites. This extensive inventory sets them apart from other similar companies in the market and gives them a distinct edge.

In terms of financial success, Eastern Numismatics Inc experienced significant growth in 2012. Their gross revenue reached USD 3.7 million, a notable increase compared to the previous year’s estimated revenue of $2.5 million. The primary source of revenue for Eastern Numismatics Inc is the sale of rare coins and Gold Krugerrands. Looking ahead, the company anticipates maintaining its current growth trajectory in 2013. This projection is supported by the growing demand for silver coins and the increasing popularity of rare collectible coins among investors.

Overall, Eastern Numismatics Inc has strategically positioned itself in the market through product expansion, website enhancements, and strong financial performance. These factors contribute to their competitive advantage and pave the way for continued success in the numismatic industry.

One of the primary challenges faced by Eastern Numismatics Inc is the competition from other companies in the market. Unlike some of its competitors, Eastern Numismatics Inc focuses solely on selling coins. While they excel in this particular niche, it also means that their product range is limited compared to companies that offer a broader selection, including precious metals and jewelry. This narrower focus restricts their inventory to predominantly bullion and numismatic coins, limiting their ability to diversify their offerings beyond this scope.

The competition in the market becomes more intense as customers have a wider range of options when it comes to purchasing precious metals and related products. Eastern Numismatics Inc needs to find innovative ways to differentiate themselves and attract customers who are seeking a broader range of products. While their specialization in coins is their strength, it also poses a challenge in capturing customers who may be looking for a more comprehensive selection.

To overcome this challenge, Eastern Numismatics Inc could explore strategic partnerships or collaborations to expand their product range. By forming alliances with other companies specializing in complementary areas such as precious metals or jewelry, they can offer customers a more diverse range of options without compromising their core expertise in coins. This would allow Eastern Numismatics Inc to attract a broader customer base and compete more effectively in the market.

Additionally, they can focus on leveraging their existing strengths and expertise in the coin market. By further enhancing their customer service, providing expert knowledge and guidance, and continuously updating their inventory with unique and sought-after coins, Eastern Numismatics Inc can establish themselves as the go-to destination for coin collectors and enthusiasts.

Overall, while Eastern Numismatics Inc faces the challenge of competing with companies that offer a wider range of products, they can overcome this by capitalizing on their specialization, forming strategic partnerships, and providing exceptional customer service to maintain their position in the market.

Conclusion

While Eastern Numismatics Inc may face certain disadvantages compared to its competitors, it’s important to note that these challenges do not necessarily guarantee the company’s failure in the numismatic industry. With a focus on addressing these issues and actively working to reduce customer complaints, Eastern Numismatics Inc can still improve its business and enhance its competitiveness in the market. By doing so, the company has the potential to increase its profit margins over time.

By listening to customer feedback and taking steps to improve areas that have received negative feedback, Eastern Numismatics Inc can enhance its overall customer experience. This may involve improving its customer service, streamlining response times, and addressing concerns promptly. By prioritizing customer satisfaction and actively seeking to address any shortcomings, the company can build trust and loyalty among its customer base.

In addition, Eastern Numismatics Inc can focus on leveraging its strengths and unique offerings in the numismatic industry. By emphasizing the high-quality and rare nature of its coins, the company can target collectors and investors who value the specific products it offers. This can help create a niche market for Eastern Numismatics Inc and attract customers who are specifically interested in the coins they provide.

Furthermore, implementing effective marketing strategies and expanding its online presence can help Eastern Numismatics Inc reach a wider audience. This can involve optimizing its website for better user experience, utilizing social media platforms to engage with customers, and leveraging digital marketing channels to increase brand visibility. By effectively showcasing its products, expertise, and unique value proposition, Eastern Numismatics Inc can capture the attention of potential customers and stand out in the market.

In conclusion, while Eastern Numismatics Inc may face certain cons that put it at a disadvantage compared to competitors, these challenges can be overcome through proactive measures. By focusing on addressing customer concerns, enhancing the overall customer experience, emphasizing its strengths, and implementing effective marketing strategies, the company has the potential to improve its business and increase profitability in the numismatic industry.

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